Kasikornbank Reports Email Disruptions Due to Global Microsoft 365 Outage
Kasikornbank has announced that its email services are currently unavailable due to a widespread Microsoft 365 outage affecting users globally.
Kasikornbank (KBank) has officially notified its customers that its email communication services are experiencing technical disruptions. According to an announcement posted on the KBank Live Facebook page, the issue stems from a global outage affecting Microsoft 365 systems. This technical failure has impacted the bank's ability to process email inquiries during this period. For residents and travelers who rely on KBank for financial services, this disruption means that email-based support is currently unavailable. However, the bank has confirmed that other communication channels remain fully operational. Customers are encouraged to reach out via the KBank Live LINE Official account, the K-Contact Center at 02-8888888, the K-BIZ Contact Center at 02-8888822, or by contacting their designated relationship managers directly via mobile. The bank has issued an apology for the inconvenience caused by this external technical issue. At this time, it remains to be confirmed when Microsoft 365 services will be fully restored and when email functionality will return to normal operations for the bank. Users are advised to monitor official KBank channels for further updates regarding the restoration of these services.
