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Prepare for care

Healthcare and hospitals in Thailand.

A practical orientation for emergencies, routine care, specialist needs, pharmacies, documents and direct facility checks—without diagnosing or recommending treatment.

For an emergency, use an emergency service

SawaLife is not an emergency or medical service. Call the national medical emergency number or go to the nearest emergency department. If possible, share your location, symptoms, allergies and callback number clearly.

Medical emergency · 1669Tourist Police · 1155

Choose the right level of care

Emergency

Use 1669 or an emergency department for a serious accident, breathing difficulty, loss of consciousness or other immediate danger. Do not wait for an online reply.

Routine and minor care

A clinic or hospital outpatient department can handle non-urgent assessment. Confirm hours, language support, identification and payment method first.

Specialist or continuing care

Contact the relevant department before travel. Confirm records, referral, medication continuity, equipment and insurance pre-authorisation.

Pharmacy and medicines

Use a licensed pharmacy, keep medicines in labelled packaging and verify active ingredient, dose and interactions with a pharmacist or doctor.

Starting points in the main destinations

This is a non-exhaustive directory of official facility websites, not a quality ranking or personal recommendation. Confirm department, opening, language, insurance and current contact details directly.

Prepare before you need care

  • Save 1669 and your insurer assistance number.
  • Carry policy details and know whether pre-authorisation is required.
  • Keep a concise medication, allergy and medical-history list.
  • Ask for an itemised estimate and receipt when circumstances permit.
  • Confirm whether the facility bills the insurer directly or asks you to pay.
  • For island or remote stays, understand the referral and evacuation pathway.

Official and primary references

Directory and emergency references checked on 2026-07-15. Facilities, departments and contacts can change. This page is general information, not diagnosis, triage, treatment advice or a guarantee of access or cost.