OCPB Secures 7 Million Baht in Consumer Refunds and Launches Flood Relief Measures
The Office of the Consumer Protection Board (OCPB) has successfully mediated disputes resulting in 7 million baht in refunds and is initiating new measures to assist flood-affected citizens.
According to a report by Khaosod Online, the Office of the Consumer Protection Board (OCPB) announced that between August and September 2026, it successfully mediated over 50 consumer disputes. These efforts resulted in 7 million baht being returned to affected consumers.
During a meeting held on October 19, 2026, at Government House, Minister attached to the Prime Minister's Office, Supamas Isarabhakdi, confirmed that the OCPB reviewed 68 complaints. The board resolved to pursue civil litigation on behalf of consumers in 50 of these cases, which include 30 disputes related to online shopping and 10 involving real estate.
Furthermore, the OCPB is implementing nine specific measures aimed at providing relief to individuals impacted by recent flooding across Thailand. These initiatives are designed to protect consumer rights and provide support to those facing financial hardship due to the natural disaster.
For residents and travelers, this development highlights the government's active role in addressing consumer grievances, particularly in the digital and property sectors. While the OCPB is actively pursuing these legal actions, the specific timeline for the resolution of the 50 new civil cases and the full implementation details of the flood relief measures remain to be confirmed. Residents are encouraged to monitor official OCPB channels for updates on how these relief measures may apply to their specific circumstances.
