Promise Thailand Shifts to App-Only Loan Applications
Promise Thailand has announced it will discontinue loan applications via its website starting December 20, 2026, moving exclusively to its mobile application.
Digital Transformation at Promise Thailand
According to a report by Prachachat Business, Promise Thailand is transitioning to a fully digital service model. The company has officially announced that it will stop accepting personal loan applications through its website effective December 20, 2026.
Impact on Customers
Moving forward, the company will focus its operations on the "PROMISE Personal Loan" mobile application. This strategic shift is intended to better align with the evolving digital behaviors of its customer base. For residents and expatriates who currently utilize Promise services, this change means that all future loan-related requests must be processed through the official mobile app rather than the traditional web portal.
What Remains to be Confirmed
While the company has clarified the deadline for website applications, users should monitor official channels for any potential updates regarding account management or existing loan servicing that may still be accessible via the web. It is recommended that users download and familiarize themselves with the mobile application well before the December deadline to ensure a smooth transition. As this is a significant change in service delivery, customers are advised to verify their account status directly through the official Promise platform to avoid any disruption in service.
