Promise Personal Loan Shifts Entirely to Mobile App
Promise Thailand has announced the discontinuation of personal loan applications via its website, transitioning all services to its mobile application.
According to a report by Matichon Online, Promise Thailand has officially updated its service model for personal loans. The company has ceased accepting new loan applications through its official website, shifting the entire application process to its dedicated mobile application. This strategic move is intended to streamline the user experience and centralize digital interactions within their mobile platform. For residents and expatriates in Thailand who utilize Promise for financial services, this change means that future loan requests must be initiated through the app rather than a web browser. While the company has confirmed this transition, users should ensure they download the official application from verified sources to maintain security. It remains to be confirmed whether existing web-based account management features will be phased out entirely or if they will continue to serve as a portal for existing customers. Users are encouraged to check the official Promise website for direct links to the correct mobile application to avoid potential phishing risks. This shift reflects a broader trend among financial institutions in Thailand to prioritize mobile-first digital infrastructure for consumer banking and lending services.
