Apple Addresses Screen Cracking Issues with New 'iPhone Duo'
Apple's newly launched foldable 'iPhone Duo' is facing reports of internal screen cracking shortly after purchase, prompting a swift replacement policy from the company.
According to a report by Prachachat Business, Apple’s first foldable smartphone, the 'iPhone Duo,' has encountered early technical difficulties. Despite its premium price point of nearly 80,000 baht, several users have reported that the internal foldable screen develops cracks within just a few days of regular use.
For residents and travelers in Thailand who may have purchased or are considering this device, the situation highlights potential durability concerns with the new hardware. However, Apple has responded proactively to the feedback. The company has officially acknowledged the issue and is currently offering immediate device replacements for affected customers.
While the swift customer service response has been praised by many, several questions remain. It is not yet confirmed whether these screen failures are due to a widespread manufacturing defect or isolated incidents related to specific usage patterns. Furthermore, it remains to be seen if Apple will implement a design revision to prevent these cracks in future production batches. Consumers are advised to keep their purchase receipts and warranty documentation accessible should they experience similar issues with their devices.
