Thai Ministry of Transport and Thai Airways Address Cargo and Baggage Backlog
Thai authorities are working to resolve significant baggage and cargo delays at Thai Airways, with full service expected to resume by October 3, 2026.
According to Khaosod Online, Thailand’s Ministry of Transport has intervened to address a backlog of baggage and cargo affecting Thai Airways. Deputy Prime Minister and Minister of Transport Phiphat Ratchakitprakarn stated that the situation is improving following urgent discussions with relevant stakeholders. The airline expects operations to return to 100% capacity by October 3, 2026.
To manage the congestion, Thai Airways has partnered with Airports of Thailand (AOT) and Bangkok Flight Services (BFS) to secure an additional 4,000 square meters of storage space. This expansion is intended to facilitate a more systematic clearance of goods. Furthermore, AOT is upgrading data integration systems to allow the Customs Department, airlines, and cargo agents to access real-time, synchronized information, which should improve processing speed and accuracy.
For travelers, the airline has relocated passenger baggage to secure storage areas and deployed additional call center staff to manage inquiries. While the Ministry expresses confidence in the October 3 recovery timeline, passengers should continue to monitor their flight status and baggage tracking updates closely. It remains to be confirmed whether the new data systems will fully eliminate future bottlenecks or if further operational adjustments will be required beyond the immediate recovery phase.
