General
Ministry of Public Health Launches Complaint Channel for 'Mor Prom' Data Discrepancies
Thailand's Ministry of Public Health has established a formal process to address reports of inaccurate personal health data within the 'Mor Prom' digital platform.
The Thai Ministry of Public Health has officially opened a channel for the public to file complaints regarding inaccurate health information displayed on the 'Mor Prom' digital platform. According to a report by Matichon Online on July 30, 2026, the Ministry is initiating a rigorous verification process to address these data discrepancies.
For residents and long-term visitors who rely on the 'Mor Prom' application for health records or vaccination history, this development is significant. Inaccurate data within the system can lead to complications regarding medical documentation or administrative requirements. By providing a formal mechanism for reporting errors, the Ministry aims to improve the reliability of the digital health infrastructure.
At this stage, the Ministry has committed to investigating the reported issues, but the specific timeline for resolving individual cases remains to be confirmed. Users who identify inconsistencies in their personal records are encouraged to utilize the newly established complaint channel to ensure their information is corrected. It is advised that individuals monitor their digital health profiles periodically to ensure accuracy, especially if they require these records for official purposes. Further details regarding the specific steps for filing a complaint are expected to be provided through official Ministry channels as the verification process continues.
Translated from Thai.
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