Thai Airways Faces Baggage Backlog at Suvarnabhumi Airport

On September 29, 2026, Deputy Transport Minister Siripong Angkasakulkiat addressed the ongoing issue of delayed and accumulated passenger luggage at Suvarnabhumi Airport. According to Khaosod Online, Thai Airways CEO Chai Eamsiri attributed the disruption to severe staff shortages caused by recent flooding, which prevented many employees from reaching work.

Thai Airways is currently responsible for ground handling services for several partner airlines under Service Level Agreements (SLAs), which has complicated the management of the backlog. The airline has stated it is working to clear the remaining luggage by the end of the day. To assist in these efforts, the Airports of Thailand (AOT) has coordinated support from the Royal Thai Air Force and Thailand Post.

For travelers and residents, this situation highlights potential risks of delays when flying with Thai Airways or its partner airlines during periods of extreme weather. The Ministry of Transport has called for an urgent board meeting to review the airline's contingency plans and prevent future recurrences. While the airline has committed to resolving the current backlog, it remains to be confirmed how they will address the broader operational vulnerabilities and what specific compensation measures will be provided to affected passengers. Travelers are advised to monitor their airline’s status updates closely.