Thai Airways Addresses Luggage Backlog at Suvarnabhumi Airport

Thai Airways is currently managing a significant backlog of passenger luggage at Suvarnabhumi Airport, affecting flights that arrived on September 26 and 27, 2026. According to Khaosod Online, CEO Chai Eamsiri has issued an apology to passengers for the inconvenience caused by these logistical delays.

As of September 29, 2026, the airline has mobilized additional personnel to expedite the delivery of baggage from the 52 affected flights. The company is prioritizing the delivery of items for passengers who have already registered their details. Additionally, the airline reported that 34 flights experienced delays on September 28, 2026.

For travelers affected by these disruptions, the airline has provided specific instructions. Passengers who have already registered their luggage can track their status through official channels. Those opting to collect their belongings in person may visit the Baggage Service Office, located on the second floor in front of the domestic passenger exit, between 06:30 and 23:30.

While the airline has committed to continuous operations until all luggage is returned, the exact timeline for the complete resolution of the backlog remains to be confirmed. Passengers are advised to monitor official airline communications for further updates regarding their specific flight status and delivery schedules.