Krungthai Bank Announces Temporary Service Suspension for Krungthai NEXT

According to a report by Matichon Online on September 18, 2026, Krungthai Bank has issued an official notification regarding a temporary service suspension for its digital banking application, Krungthai NEXT.

During this maintenance window, users will be unable to access several key functions. Specifically, the bank has indicated that top-up services for the 'Pao Tang' digital wallet will be unavailable. Additionally, cardless ATM withdrawals, which rely on the application for authorization, will be suspended during the maintenance period.

For residents and travelers in Thailand who rely on Krungthai NEXT for daily financial transactions, this outage may cause significant inconvenience. Those planning to use the Pao Tang wallet for government-related services or local payments should ensure their balances are topped up in advance. Similarly, individuals who typically use the app for cash withdrawals should carry physical debit cards or alternative payment methods to avoid being stranded without funds during the downtime.

While the bank has communicated the necessity of this maintenance to improve system stability, specific details regarding the exact duration of the outage or the precise time when services will be fully restored were not provided in the initial announcement. Users are advised to monitor official Krungthai Bank channels for real-time updates and confirmation once the system is fully operational again.