Technology
Krungthai Bank Services Restored Following Power Outage
Krungthai Bank has confirmed that its digital services, including Krungthai NEXT, Paotang, and Thai Chuey Thai Plus, are fully operational after a morning outage caused by an internal power failure.
On the morning of August 21, 2026, Krungthai Bank experienced a temporary service disruption affecting its primary digital platforms: Krungthai NEXT, the Paotang application, and the Thai Chuey Thai Plus service. According to a report by Khaosod Online Thailand, the bank identified the root cause as a malfunction during internal building electrical maintenance, which impacted power distribution to the systems supporting these applications.
For residents and travelers in Thailand who rely on these platforms for daily transactions, the outage caused significant inconvenience during the morning hours. The bank initiated emergency repairs immediately following the incident. Services began to resume at 8:30 AM, with full functionality restored across all platforms by 10:30 AM on the same day.
Krungthai Bank has issued a formal apology for the disruption, characterizing the event as a force majeure incident. The institution emphasized its commitment to system security and stability, noting that it continues to work on upgrading its infrastructure to prevent future occurrences. While the bank has confirmed that all systems are currently stable, users who continue to experience issues are advised to monitor their official channels. No further details regarding the specific nature of the electrical maintenance failure have been disclosed at this time.