Safety
MEA Issues Urgent Warning Regarding Fraudulent LINE Accounts
The Metropolitan Electricity Authority (MEA) has alerted the public to scammers impersonating staff via LINE to solicit fraudulent meter inspection fees.
On August 11, 2026, the Metropolitan Electricity Authority (MEA) issued a public warning regarding a surge in fraudulent activity targeting residents. Scammers are reportedly using the messaging platform LINE to impersonate MEA officials, claiming they need to conduct electrical meter inspections. These individuals attempt to gain access to private properties or solicit unauthorized payments for services.
The MEA has clarified that these messages are false and do not originate from their official channels. The authority emphasized that legitimate meter inspections follow strict internal protocols. MEA staff are prohibited from requesting payments via chat, phone calls, or collecting cash on-site without proper documentation. When an official visit is required, staff must present valid identification and official paperwork for verification.
For residents and travelers, this serves as a critical reminder to verify the identity of anyone claiming to represent utility services. The MEA advises the public to never grant access to strangers without verification, never transfer money based on unsolicited digital requests, and always demand to see official identification. Official communication should only occur through verified channels, such as the 'MEA Connect' LINE account (identified by a green shield icon) or by calling the 24-hour MEA Call Center at 1130. It remains to be confirmed how many individuals have been targeted by this specific campaign or if any financial losses have been reported to authorities.