SawaLife Terms

Purpose of the service and important limits

SawaLife is an information platform, a set of practical tools and a peer-to-peer connection service to prepare, succeed in and live a project in Thailand: verified articles and guides, budget and currency conversion tools, a preparation checklist, visa orientation, a city directory, peer-to-peer marketplaces, the Sawa+ social space, a community forum, a directory of local partners and news.

SawaLife is not a travel agency, an immigration authority, a legal, accounting, medical, financial or insurance firm, a real estate agency, a matchmaking agency, or an employer. No content on the service constitutes professional advice, an official eligibility decision or an emergency service. Always verify any important or time-sensitive information with the relevant official authority or a qualified professional before relying on it.

Eligibility and account

You must have the legal capacity to enter into a contract and be legally allowed to use the service. Creating a Sawa+ profile is additionally strictly reserved to people aged 18 or over.

You must provide accurate information when registering, keep your profile up to date, protect the confidentiality of your password, and notify us without delay of any unauthorised use of your account. An account is personal: you may not transfer, lend or share your credentials, or create multiple accounts to bypass a restriction, suspension or usage limit.

Acceptable use

Do not use SawaLife in a way that harms its security or availability, involves large-scale automated data collection (scraping, bots, bulk extraction), publishes unlawful, infringing, misleading, discriminatory or harmful content, impersonates someone else, harasses another user, distributes malware, bypasses a security or moderation control, or exploits the service for purposes unrelated to it (unsolicited commercial outreach, disguised recruitment, collecting data for third-party advertising).

Any violation may result in the removal of the content concerned, a warning, temporary suspension or permanent termination of the account, without notice in the event of a security emergency.

Content you publish

You remain the owner of the text, photos and messages you publish on SawaLife (marketplace listing, Sawa+ profile, community post, review, contact message). By publishing them, you grant us a limited, non-exclusive, royalty-free licence necessary to host, display, moderate, technically resize and operate this content as part of the service; this licence ends when the content is deleted, subject to copies kept for security, moderation evidence or legal obligation purposes.

You warrant that you hold the necessary rights over everything you publish and are solely responsible for its accuracy and lawfulness. An automated safety check applies to certain content (photos, messages) before publication; ambiguous cases may be held for human review.

Peer-to-peer marketplace

SawaLife provides several peer-to-peer marketplaces (private listings, local services, vehicle rentals, real estate, business transfers, street food) as well as a directory of independent talents. Each category has its own detailed terms, available in the corresponding tab of this page.

In every case: SawaLife is never a party to the transaction between users, does not handle payment, delivery or escrow for these exchanges, and does not guarantee the quality, legality or outcome of any transaction. You contract directly with the other user and must verify their identity, terms and the exchange's compliance with applicable Thai law yourself.

Sawa+ and the community forum

Sawa+ is a private social and dating space, reserved for adult members who activate it voluntarily; its use is governed by its own terms, community rules and privacy notice, available in the "Sawa+" tab of this page, which supplement these terms.

The community forum is a non-commercial, moderated discussion space organised into topic channels and by language; its use is governed by the detailed terms in the "Community" tab.

Editorial information and live data

We work to verify published information (articles, guides, practical sheets, news), but administrative rules, availability, weather data, air quality, exchange rates and other third-party data may change or be temporarily unavailable. Cited sources, review dates and warnings displayed are part of the information itself; where there is a discrepancy, the cited official source always prevails.

Some content is automatically translated using artificial intelligence tools under editorial supervision; see the "Editorial" tab of this page for details of our verification and translation principles.

Partners and external links

A partner listing, a verification badge, a link or an introduction does not constitute a recommendation, a mandate, a booking, a quote or a guarantee from SawaLife. You contract directly with the partner or third party concerned and must assess their terms, prices, competence and suitability for your needs yourself. The details of the mutual commitments between SawaLife and its partners are set out in the "Partners" tab of this page.

Paid subscriptions

SawaLife offers paid subscriptions (Standard and Premium plans) giving access to additional features and benefits described on the Pricing page, as well as an optional paid boost for certain marketplace listings. Payments are processed by our provider Stripe; SawaLife never stores any card data.

A new paid subscription includes a free trial period, cancellable at any time at no cost during that period. After the trial, the subscription renews automatically at the chosen frequency until cancelled from your dashboard or the Stripe billing portal. Displayed prices are converted into your chosen currency for guidance only; the reference and billed amount remains the one set in euros. Any refund request is reviewed individually from your dashboard, within the limits provided by applicable consumer law.

SawaLife intellectual property

SawaLife and its licensors retain all rights over the platform, its brand, design, code and own editorial content. You are granted a personal, limited and non-transferable right to use the service in accordance with these terms; any unauthorised reproduction, extraction or reuse of the platform or its content is prohibited.

Availability, suspension and termination

The service may evolve, be temporarily interrupted or modified for maintenance, security, legal compliance or operational reasons, without SawaLife being liable for the resulting temporary unavailability. You may delete your account at any time from your dashboard. SawaLife may suspend or terminate your access in the event of a breach of these terms, fraudulent conduct, or a risk to the safety of other users or the platform.

Liability

To the extent permitted by applicable law, SawaLife excludes liability for indirect losses, decisions made solely on the basis of the service's content, and the acts or omissions of other users, partners or third parties. This limitation does not apply to liabilities that cannot be excluded by law (in particular in the event of wilful misconduct or gross negligence, or infringement of mandatory consumer rights).

Changes, governing law and contact

We may update these terms and each category's terms for legal, security, product or operational reasons; the applicable version is always the one published on this page, with its effective date. Where necessary, renewed acceptance may be requested. These terms are governed by the law of England and Wales, subject to the mandatory consumer-protection rules you benefit from in your country of residence. For any question, contact info@sawalife.com.

Purpose

The Private Listings category lets a member sell new or second-hand goods (electronics, furniture, clothing, sports equipment, etc.) directly to another member. It does not cover the provision of services, rentals, or the sale of a business, which are covered by other categories.

Who can post a listing

Posting a listing requires a SawaLife account with a verified email address. Each listing must correspond to an item you genuinely own and have available for sale; you are solely responsible for the accuracy of the title, description, price, declared condition (new, like new, good, fair) and photos published.

Prohibited items

It is forbidden to list: weapons, ammunition or explosives; drugs, narcotics or related paraphernalia; alcohol, tobacco or e-cigarettes; medicines or prescription products; protected species, ivory or wildlife products; counterfeit goods; stolen goods; identity documents, passports or bank details; cryptocurrency; disguised job offers; goods actually being offered for rent; services disguised as the sale of an item; or any form of escort or sexual service. Any such listing is removed without notice and may lead to account suspension.

Duration, status and boosted visibility

A published listing stays visible for 90 days, then expires automatically unless renewed; you may mark it as reserved, sold or archive it at any time. An optional paid boost (top-of-category placement, potentially featured on the homepage) can be purchased for a 7-day period; it increases the listing's visibility but does not guarantee a sale or a number of contacts, and is non-refundable once activated, except for a technical error on SawaLife's part.

Contact and transaction

SawaLife forwards your contact request to the seller but is never a party to the transaction: we do not handle payment, delivery, escrow or any warranty on the item sold. Check the item's actual condition before any payment, prefer handing it over in person in a safe place, and be wary of any request for advance payment via a non-traceable method.

Moderation and reporting

Every listing and every report may be reviewed by our moderation team, which may remove content or suspend an account for failing to comply with these terms, without notice in the event of a security emergency.

Purpose

The Local Services category lets an independent provider or small business (tutoring, cleaning, handyman work, coaching, administrative services, etc.) present their activity and be contacted directly by interested members.

No employment relationship

SawaLife is not an employer, a staffing agency, or an employment intermediary. The provider acts entirely independently; no subordination relationship exists between SawaLife and the provider, or between SawaLife and the member who contacts them.

Provider's legal obligations

The provider is solely responsible for holding any professional licence, work permit or registration required by Thai law to legally carry out their activity, and for complying with their tax and social obligations. SawaLife does not systematically verify these elements and cannot guarantee their compliance.

Listing content

The service description, coverage area, indicative rates and availability shown must be accurate and kept up to date. Any listing promoting an illegal activity, an activity not registered where registration is required, or falling under the prohibited categories described in the private listings terms, is removed without notice.

Contact, quotes and payment

SawaLife forwards the contact request to the provider; the quote, price negotiation and payment for the service take place directly between the member and the provider, without any involvement or commission from SawaLife at this stage.

Duration, moderation and liability

A listing stays visible for 90 days, renewable. It can be removed by our moderation team in the event of a well-founded report or non-compliance with these terms. SawaLife is not a party to the service agreed and assumes no liability for its quality, execution or outcome.

Purpose

The Vehicle Rentals category lets an owner or small agency offer the rental of a scooter, motorcycle or car directly to another member, for a duration they agree between themselves.

Licence, insurance and compliance: your responsibility

The lessor and the renter are each solely responsible for verifying, before any vehicle handover: the validity of a driving licence recognised in Thailand (Thai licence or international driving permit depending on duration and vehicle type), the existence and scope of insurance covering the rental, the vehicle's registration and roadworthiness, and compliance with the Thai highway code. SawaLife does not verify, insure or guarantee any vehicle listed on the platform.

Prohibited items and uses

Any listing for a stolen or unregistered vehicle, or promoting weapons, drugs, alcohol, tobacco, counterfeit goods, identity documents, bank details, cryptocurrency, disguised job offers or escort services, is forbidden and removed without notice.

Recommended condition report

We strongly recommend making and keeping a photographic and written condition report of the vehicle (mileage, scratches, fuel level) before handing over the keys and upon return, to prevent any dispute over the vehicle's condition.

Listing duration

A rental listing stays visible for 90 days, renewable, regardless of the rental period agreed with each renter.

Accidents and disputes

SawaLife does not intervene in any way in the event of an accident, damage, theft or dispute occurring during the rental period: these situations are settled exclusively between the lessor and the renter, where applicable with their respective insurers and the competent authorities.

Moderation and liability

Any listing or reported behaviour may be reviewed by our moderation team. SawaLife is not a party to the rental agreement and assumes no liability for the vehicle's condition, its use, or the consequences of an accident.

Purpose

The Real Estate category lets an owner, agent or authorised member publish a listing for the rental or sale of a property located in Thailand, specifying its type (apartment, house, land, commercial premises), price or rent, size and features.

No systematic identity verification at this stage

SawaLife does not systematically verify the lister's identity, their title deed, their authority to represent the owner, or the accuracy of the land title (chanote) associated with the property. Before any commitment, verify these elements yourself directly with the lister, the relevant Land Department office, or a qualified professional.

Thai regulations on foreign ownership

Property ownership by foreign nationals is strictly regulated by Thai law: a foreigner generally cannot own land in their own name (subject to limited legal exceptions), and foreign ownership of condominium units is capped at 49% of the total floor area of a given building. SawaLife provides no legal advice on these matters; consult a lawyer specialising in Thai real estate law before any financial commitment.

Prohibition of illegal nominee arrangements

It is strictly forbidden to publish or propose, via a SawaLife listing, a nominee arrangement intended to circumvent the legal land-ownership restrictions applicable to foreigners. Any listing suggesting such an arrangement is removed without notice and may be reported to the competent authorities.

Listing duration

A real estate listing stays visible for 90 days, renewable.

No commission or handling of funds by SawaLife

SawaLife receives no commission on any real estate transaction concluded between users and never handles a deposit, down payment or funds related to the transaction. We recommend using a notary or lawyer for the drafting and security of any sale or lease contract before signature.

Moderation and liability

Any listing may be reviewed by our moderation team and removed for non-compliance with these terms. SawaLife is not a party to the transaction and assumes no liability for the property's condition, the validity of the title, or the outcome of the negotiation.

Purpose

This category lets a member offer the transfer of their business (goodwill, shares or company) directly to another member, with a description of the activity, its asking price and its main features.

No financial or legal verification by SawaLife

Revenue, results, debts, commercial leases, operating licences, staff headcount and any other information declared by the seller are neither verified nor guaranteed by SawaLife. We do not carry out any prior audit of listings in this category beyond the content-compliance check described below.

Buyer's duty of due diligence

Before any commitment or deposit payment, we strongly recommend having an independent accounting and legal audit of the business carried out (financial statements, licences, leases, ongoing disputes, tax and social compliance) by a qualified professional in Thailand.

Prohibited content and activities

Any listing concerning an illegal or unregistered activity, involving weapons, drugs, stolen goods, identity documents, cryptocurrency or escort services, or promoting counterfeit goods, is forbidden and removed without notice.

Duration, moderation and liability

A listing stays visible for 90 days, renewable, and can be removed by our moderation team for non-compliance with these terms. SawaLife is not a party to the transfer, does not draft, review or validate any transfer agreement, and assumes no liability for the accuracy of financial or legal information declared by the seller.

Purpose

This category showcases street food vendors (food truck, street cart, night-market stall, pop-up) and their locations, to help members find them.

Health compliance and local licences: your responsibility

Each vendor is solely responsible for holding the health, municipal and business authorisations required by Thai law to sell food to the public at their locations. SawaLife does not verify these authorisations and cannot guarantee their validity.

Multiple locations

A vendor may publish up to three locations and dates of presence. This information is provided by the vendor for guidance only and may change without notice; verify the vendor's actual presence before travelling if the information is not recent.

Prohibited content and products

Any listing promoting alcohol or tobacco sold without a licence, meat not compliant with health rules, counterfeit products, or any illegal activity, is forbidden and removed without notice.

Duration, moderation and liability

A listing stays visible for 90 days, renewable, and can be removed by our moderation team in the event of a well-founded report. SawaLife guarantees neither the hygiene, quality nor safety of products sold by a listed vendor; consumption is at your own risk.

Purpose and organisation

The community forum lets members exchange practical questions and experiences about Thailand, organised into topic channels. Each channel groups posts by language: a post in French is not translated and does not appear in the same feed as posts in English or another language, as each language community has its own discussions.

Moderation before and after publication

Every post and comment goes through an automated safety check before going live. Content assessed as safe with high confidence may appear quickly; ambiguous cases stay private pending human review by our moderation team.

Rules of conduct

Stay respectful and on topic for the channel. The following are forbidden: any advertising, sales, solicitation or commercial outreach; any mention of drugs, weapons, fraud, hate speech, threats or instructions enabling an illegal activity; publishing private or sensitive personal data about yourself or a third party without their consent; and any harassing behaviour towards another member.

Reporting and sanctions

Any post or comment can be reported by a member for review by our moderation team. Depending on the severity found, possible outcomes are: content removal, a warning, temporary suspension of posting rights, or account suspension. The most serious violations may also be reported to the competent authorities where the law allows.

Content you publish

You remain the owner of your posts and comments. By publishing them, you grant SawaLife the limited licence necessary to host them, display them to other members and moderate them, under the general terms described in the "Terms of Use" tab of this page.

Opinions expressed

The views, advice and experiences shared on the forum are the sole responsibility of their respective authors and do not, under any circumstances, constitute a position, verification or recommendation from SawaLife.

Purpose and scope

Sawa+ lets members create a profile, answer a questionnaire, and connect with other members around friendship, outings, cultural affinities, shared activities or relationships. Sawa+ is not a matchmaking agency, an escort service, or a commercial intermediary: it is a tool for connecting individuals, entirely at your own responsibility.

Eligibility, personal account and accuracy of information

Sawa+ is strictly limited to people aged 18 or older. Your age is verified automatically from your date of birth at every activation; registering on behalf of a minor or a third party is never permitted. Your profile must be personal, accurate and kept up to date; you are solely responsible for the information you publish.

Voluntary activation and consents

Activating Sawa+ is entirely voluntary and separate from your base SawaLife account. It requires your explicit, time-stamped, versioned acceptance of your age, these terms, the community rules and the Sawa+ privacy notice; an additional, separate and optional consent is requested if you choose to share a precise location instead of only your city.

No guarantee of meeting anyone or of any outcome

Sawa+ provides discovery and matching tools, without guaranteeing that you will meet anyone, receive a reply, or have an experience matching your expectations. Displayed compatibility scores are indicative only and are neither a promise nor an assessment of another member's real personality or intentions.

Expected conduct between members

You agree to interact respectfully and honestly: do not misrepresent your identity, intentions or personal situation, respect another member's refusal or silence, and do not use Sawa+ for purposes unrelated to its aim (recruitment, proselytizing, undisclosed commercial activity, etc.).

Content you post and limited licence

You remain the owner of your photos, answers and messages. By posting them on Sawa+, you grant SawaLife a limited, non-exclusive licence necessary to host, display to authorised members, moderate and operate the service; this licence ends when the content is deleted, subject to copies kept for security or legal purposes.

No paid services, no prostitution or exploitation

It is strictly forbidden to use Sawa+ to offer, solicit or advertise paid sexual services, escorting, monetised "sugar dating", or any form of sexual exploitation. Sawa+ is a free space for connecting individuals; any offer of money, gifts or benefits in exchange for a relationship or a meeting is forbidden and results in an immediate sanction.

Fraud, scams and financial solicitation

Never ask for or send money, cryptocurrency, bank details or identity documents to another member. Requests for money, suspicious investment offers, suspicious external links and fake profiles created for romance scams are strictly forbidden and are systematically reported to the relevant authorities where the law allows it.

Harassment, hate, racism and discrimination

Sawa+ does not tolerate any hateful, racist, sexist, homophobic, xenophobic or discriminatory remarks or behaviour, nor any form of harassment, insult, threat or intimidation, including after blocking another member or off-platform if the behaviour originates there.

Unsolicited sexual content and nudity

Sending unsolicited sexual photos, messages or links is forbidden, as is explicit nudity in profile photos. Mutual, explicit consent remains, in every case, an absolute requirement before any intimate exchange; its absence is a serious breach of these terms.

Absolute protection of minors

Any use of Sawa+ by, or targeting, a minor is strictly forbidden and results in immediate account suspension and reporting to the relevant authorities. A profile suspected of belonging to a minor, or any approach, grooming or exploitation behaviour targeting a minor, must be reported immediately using the report function.

Impersonation, fake profiles, spam and advertising

You may create only one Sawa+ profile, matching your real identity. Impersonation, using photos belonging to someone else, fake profiles, unsolicited advertising, commercial canvassing and mass messaging are forbidden.

SawaLife's intellectual property

SawaLife and its licensors retain all rights over the Sawa+ brand, the questionnaire, the matching algorithm and platform elements not provided by you. You are granted a personal, non-transferable right of use, limited to use consistent with these terms.

Moderation, reporting and sanctions

We may review any content or report, suspend a profile's visibility, remove content, or suspend an account in case of a confirmed or suspected breach of these terms or the community rules, without prior notice in a safety emergency. Reciprocal visibility suspension between a reported member and the person who reported them is applied automatically on the server side.

Profile deletion and termination

You may permanently delete your Sawa+ profile from the Sawa+ page without deleting your SawaLife account. This removes your Sawa+-only profile, answers, photos, preferences, saved profiles, Sawa+ conversations and consents; a later activation starts again with a new profile. Suspending a profile removes it from discovery without deleting its data. SawaLife may terminate your access to Sawa+ in the event of a serious or repeated breach of these terms.

Offline safety

SawaLife does not organise, supervise or guarantee any in-person meeting between members. You are solely responsible for your safety during any contact or meeting outside the platform; read the Sawa+ Safety Guide before any first meeting.

Liability and limits of the service

Sawa+ is provided "as is", without any guarantee of continuous availability, accuracy of displayed profiles, or outcome. To the extent permitted by law, SawaLife excludes liability for another member's acts, statements or omissions, and for any harm resulting from an off-platform meeting or exchange, without excluding liabilities or mandatory rights that cannot be excluded.

Subscriptions, personal data, changes, governing law and contact

Sawa+ quotas and features tied to a paid subscription follow SawaLife's general subscription terms, available on your dashboard. Processing of your personal data is described in the Sawa+ Privacy Notice. We may update these terms for legal, security or product reasons and will identify the applicable version; renewed acceptance may be requested. These terms are governed by the law of England and Wales, subject to mandatory consumer protections, and we cooperate with any competent authority within a lawful procedure. Contact: info@sawalife.com.