Health
Social Security Office Urges Verification of Medical Records via 'Mor Prom'
Thailand's Social Security Office advises insured individuals to check their medical history on the 'Mor Prom' app to detect potential fraudulent use of their health benefits.
On July 30, 2026, Dr. Suradech Waleeittikul, Chairman of the Medical Board of the Social Security Office (SSO), issued an advisory for insured persons to monitor their medical records through the 'Mor Prom' application. This follows reports from individuals who discovered records of medical diagnoses or medication disbursements from facilities they never visited.
Dr. Suradech clarified that it is essential to distinguish between health rights. Preventive health services (PP) provided to all Thai citizens fall under the National Health Security Office (NHSO), while specific medical treatments fall under the SSO. If an insured person suspects their identity has been used to claim benefits fraudulently, they are encouraged to contact the SSO immediately for an investigation.
For residents and long-term visitors, this development is significant as it highlights potential vulnerabilities in medical billing systems. Because the SSO cannot access personal data directly without authorization, the burden currently lies with the individual to report discrepancies. If a claim is found to be false, the SSO will launch a systemic investigation into the service provider involved. At this stage, the full scale of the issue remains to be confirmed, as the SSO is currently awaiting formal reports from affected individuals to initiate fact-finding procedures.
Translated from Thai.
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