Thai Airways Reports Data Breach Affecting Over 60,000 Passenger Records
Thai Airways International has confirmed that unauthorized access to its reservation system via Amadeus IT Group resulted in the exposure of 60,529 passenger booking records.
On November 10, 2026, Thai Airways International announced a significant data security incident involving its reservation and passenger service provider, Amadeus IT Group S.A. According to the airline, approximately 60,529 passenger booking records were accessed without authorization during a security breach at the service provider.
Impact on Travelers
For passengers who have recently booked flights with Thai Airways, this incident may be concerning as it involves personal reservation data. While the airline has been notified of the breach by Amadeus, the full extent of the specific information contained within these records—such as contact details, passport numbers, or payment information—has not been fully detailed in the initial disclosure.
What Remains to be Confirmed
Travelers are advised to remain vigilant regarding potential phishing attempts or suspicious communications claiming to be from the airline. Thai Airways has not yet provided a comprehensive list of affected flight dates or specific mitigation steps for impacted individuals beyond the initial notification. As the situation develops, passengers should monitor official communications from Thai Airways and exercise caution with unsolicited requests for personal information. The airline is expected to provide further updates as their investigation into the scope of the unauthorized access continues.
