Airports of Thailand to Appoint Third Ground Handling Provider
AOT plans to sign an agreement with AOTGA on October 8 to introduce a third ground handling operator, aiming to resolve ongoing baggage handling delays.
According to a report by Matichon Online, Airports of Thailand (AOT) is moving to address persistent baggage handling issues at its facilities. As of October 6, 2026, approximately 600 bags remain delayed, prompting the authority to take immediate action to improve operational efficiency.
On October 8, 2026, AOT is scheduled to sign a contract with AOT Ground Aviation Services (AOTGA), officially appointing them as the third ground handling service provider at the airport. This strategic move is intended to alleviate the current workload and reduce the backlog of luggage that has been affecting passenger experiences. By increasing the number of service providers, AOT aims to stabilize ground operations and prevent future bottlenecks.
For travelers and residents, this development is significant as it directly addresses the recent service disruptions that have caused frustration for arriving passengers. While the appointment of a new provider is a concrete step toward resolution, the effectiveness of this measure in eliminating all delays remains to be seen. Passengers are advised to monitor their airline’s updates regarding baggage collection, as the transition to a new service provider may take time to fully stabilize. Further details regarding the specific implementation timeline and the scope of AOTGA’s responsibilities are expected to follow the signing ceremony.
