Thai Department of Land Transport Issues Warning to Ride-Hailing Services During Floods
The Department of Land Transport has warned ride-hailing operators against exploiting passengers during the current flood crisis.
On September 29, 2026, the Thailand Government Public Relations Department reported that the Department of Land Transport (DLT) has issued a stern warning to all ride-hailing application operators. The directive explicitly prohibits these service providers from taking advantage of the public during the ongoing flood crisis.
Why this matters
For residents and travelers, this announcement serves as a reminder that transport regulations remain in effect even during natural disasters. The DLT is monitoring the situation to ensure that ride-hailing platforms do not engage in predatory pricing or unfair practices while citizens are navigating flood-affected areas. This is intended to protect consumers from potential price gouging or service exploitation during a period of heightened vulnerability.
What remains to be confirmed
While the DLT has issued this warning, the specific enforcement mechanisms or penalties for operators found in violation of these guidelines have not been detailed in the initial announcement. Furthermore, it remains to be seen how the department will process reports of misconduct from the public. Travelers are advised to monitor their ride-hailing apps for standard pricing and report any significant discrepancies to the relevant authorities if they suspect unfair treatment. The DLT continues to oversee the compliance of digital transport services across the country.
