Health
Customers File Complaints Against Beauty Clinic Chain Over Refund Issues
A prominent beauty clinic chain is facing public backlash after customers reported being unable to secure refunds for expensive cosmetic courses and products.
According to a report by Matichon Online on September 13, 2026, a group of customers has filed complaints against a well-known beauty clinic chain. The complainants allege that they purchased high-priced cosmetic courses and products but were subsequently unable to obtain refunds.
Reports indicate that the business is linked to an Israeli entrepreneur who had leased space for the clinics. The situation escalated when the clinics reportedly ceased operations at their original locations, only to reappear under new names in different shopping malls.
For residents and travelers, this situation highlights the importance of exercising caution when committing to long-term or high-value service contracts with beauty providers. It is advisable to research the reputation and stability of such businesses before making significant upfront payments.
Several aspects of this case remain to be confirmed, including the total number of affected customers, the specific legal status of the business entities involved, and whether the authorities have initiated a formal investigation into the alleged business practices. As the situation is currently developing, those who have purchased services from clinics that have recently closed or rebranded are encouraged to keep all receipts and documentation should they need to pursue a claim.