Digital Minister Addresses TH-AI Passport Data Discrepancies

On September 3, 2026, Thailand’s Minister of Digital Economy and Society, Chai Chonchob, addressed public and parliamentary concerns regarding the TH-AI Passport platform. The discussion followed questions raised by opposition MP Rakchanok Srinork regarding a three-day lapse in updated user statistics and the transparency of 'active user' figures.

Minister Chai explained that the discrepancies in reported data likely stem from the use of an incorrect AI model for tracking, rather than any intentional manipulation. He clarified that the figures previously cited by the opposition represented only a narrow window of activity from the platform's launch day. According to the Minister, the actual number of users is approximately 500,000. He firmly denied allegations of 'ghost users' or data fabrication, emphasizing that all system metrics are subject to audit and that his team is currently working to ensure real-time data updates are displayed correctly.

For residents and travelers, this situation highlights ongoing technical adjustments within the new digital passport infrastructure. While the Minister has assured the public that the system is transparent and verifiable, the primary matter remaining to be confirmed is the successful implementation of the updated reporting interface. Users should monitor official government channels for accurate service statistics as the Ministry continues to refine the platform's data display capabilities.