Lalamove Riders and Platform Negotiate Over Delivery Fees

According to a report by Prachachat Business, the Ministry of Digital Economy and Society (MDES) has stepped in to mediate negotiations between the delivery platform Lalamove and a group of its riders. The intervention follows protests from riders who claim that the current compensation rate of 3 baht per kilometer is insufficient to cover their living expenses. In response to these grievances, the rider group has formally proposed an increase to 10 baht per kilometer.

During the initial discussions, Lalamove acknowledged that a rate of 3 baht per kilometer is indeed difficult for riders to live on. However, the platform clarified that only approximately 5% of its riders are currently receiving this specific rate. The company has committed to reviewing its internal data to address the concerns raised by the workforce.

For residents and travelers in Thailand, this situation highlights ongoing discussions regarding the gig economy and the sustainability of delivery services. While these negotiations are currently focused on internal compensation structures, they may influence the future cost or availability of delivery services in the country. It remains to be confirmed how Lalamove will adjust its payment model following the internal data review and whether the proposed 10 baht per kilometer rate will be considered or implemented.