Centara Hotels Partners with Global Payments to Support 153 Currencies
Centara Hotels & Resorts has integrated Global Payments technology to allow direct bookings in 153 different currencies, aiming to streamline the payment process for international travelers.
Enhanced Payment Flexibility for International Travelers
Centara Hotels & Resorts has announced a strategic partnership with Global Payments to upgrade its cross-border payment infrastructure. This initiative enables the hotel chain to accept payments in 153 different currencies across 200 payment channels, directly through its official website.
Why This Matters
Industry data indicates that approximately 35% of hotel bookings in Southeast Asia are now made directly through hotel websites, as travelers increasingly seek better value, flexible booking conditions, and loyalty program benefits. Previously, international travelers often faced challenges such as unexpected currency conversion fees, limited payment options, and complex international transfer processes, which frequently led to abandoned bookings. By offering a localized payment experience, Centara aims to reduce friction and provide a more seamless booking journey for its global clientele.
Current Status
This move addresses the growing demand for direct booking options while mitigating the impact of exchange rate volatility. While the system is designed to simplify transactions, travelers should note that specific bank policies regarding international transactions may still apply. Further details regarding the integration of specific loyalty program benefits with these new payment channels remain to be fully realized as the system rolls out.
