Bangkok Bank to Discontinue Bualuang iBanking Service
Bangkok Bank has announced the official termination of its Bualuang iBanking platform, effective December 15, 2026, urging users to transition to its mobile application.
According to a report by Khaosod Online Thailand, Bangkok Bank has notified its customers that the Bualuang iBanking service will be permanently discontinued starting December 15, 2026. Additionally, the 'scheduled transaction' feature within the platform will cease operations earlier, effective November 1, 2026.
For residents and travelers who rely on Bangkok Bank for their financial needs, this change necessitates a shift to the bank's mobile banking application. The bank emphasizes that the mobile app offers a comprehensive suite of features, including QR code payments, cardless ATM withdrawals, automated scheduled transactions, and account locking capabilities. Users who have not yet migrated to the mobile platform are encouraged to download the application via the App Store or Google Play Store to ensure uninterrupted access to their accounts.
While the bank has provided a clear timeline for the shutdown, customers should ensure their contact information is updated to receive further notifications. It remains to be confirmed if any specific legacy account types will require manual intervention at a physical branch before the December deadline. Users are advised to monitor official communications from Bangkok Bank to avoid any disruption to their financial management.
