Health
Health Authorities Investigate Clinic Following Patient Harassment Allegations
Thai health officials are reviewing a clinic in Bangkok after a doctor allegedly insulted patients using the universal healthcare scheme.
On September 4, 2026, the Department of Health Service Support (DHSS) and the National Health Security Office (NHSO) conducted an inspection of a clinic located in the Khlong Sam Wa district of Bangkok. This action followed public reports of a doctor at the facility allegedly harassing and threatening patients, specifically disparaging those using the '30-baht' universal healthcare scheme (Gold Card) as 'low-class patients.'
Dr. Phuwadej Surakhot, Director-General of the DHSS, stated that initial findings indicate the clinic failed to meet standards mandated by the Sanatorium Act of 1998. Specifically, inspectors found that the facility lacked a resident physician and did not have a licensed medical director on-site, as the previous director had reportedly ceased operations. Furthermore, investigators identified irregularities regarding billing practices and patient referral procedures.
For residents and expatriates, this case highlights the importance of verifying the credentials and operational status of medical facilities. While the authorities are currently considering suspending the clinic's operating license, the investigation is ongoing. It remains to be confirmed what specific disciplinary actions will be taken against the individuals involved and whether the clinic will be permanently closed. Patients are advised to monitor official updates from the Ministry of Public Health regarding the facility's status before seeking services.