Economy
Thailand’s OCPB Clarifies 7-Day Refund Rights for Beauty Services
The Office of the Consumer Protection Board (OCPB) has reminded consumers of their right to cancel beauty service contracts within seven days for a full refund.
According to a report by Thai Post on August 29, 2026, Supamas Isarabhakdi led an inspection of beauty businesses in Udon Thani to emphasize consumer protection regulations. The Office of the Consumer Protection Board (OCPB) has reiterated that individuals who have purchased beauty service packages but have not yet utilized the services are entitled to terminate their contracts within seven days of purchase.
Under these guidelines, consumers who exercise this right within the specified timeframe are eligible for a full refund of their payment. This policy is intended to provide a cooling-off period for those who may have second thoughts after committing to beauty treatments or aesthetic procedures.
For residents and travelers in Thailand, this clarification is significant as it offers a layer of financial protection when engaging with the local beauty and wellness industry. It ensures that consumers are not immediately locked into non-refundable agreements if they change their minds shortly after payment. However, it remains to be confirmed how individual businesses will implement these refund processes and what specific documentation or procedures they may require from customers to facilitate the cancellation. Consumers are encouraged to keep all receipts and contract documents should they need to exercise this right.