Economy
Thai Ministry of Digital Economy Sets 15-Day Deadline for Lalamove Pricing Review
The Thai Ministry of Digital Economy and Society has ordered a review of Lalamove’s delivery fee structures to ensure they cover actual operational costs.
On August 28, 2026, the Thailand Government Public Relations Department reported that the Minister of Digital Economy and Society has initiated a formal review of the pricing models used by the delivery platform Lalamove. The Ministry has granted a 15-day window for the company to collaborate with its riders to propose a new framework for delivery fees.
This intervention follows concerns regarding the current compensation rates for riders, with the Ministry emphasizing that the proposed 'base price' must not fall below the actual cost of operation. The objective is to establish a fair pricing structure that addresses the financial challenges faced by delivery workers while maintaining service stability.
For residents and frequent users of delivery services in Thailand, this development is significant as it may lead to adjustments in delivery fees or service availability in the near future. While the Ministry has set a clear timeline for the proposal, the specific details of the new pricing model remain to be confirmed. It is currently unclear how these changes will impact the final costs paid by consumers or the operational policies of the platform. Stakeholders are awaiting the outcome of the 15-day consultation period to see what specific adjustments will be implemented.