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High Demand Causes Congestion in New TH-AI Passport Registration System

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High Demand Causes Congestion in New TH-AI Passport Registration System

Thailand's new TH-AI Passport registration system is experiencing significant technical strain due to an overwhelming surge in user traffic.

According to a report by Matichon Online on August 19, 2026, the newly launched TH-AI Passport registration system is facing severe technical congestion. Supachai, a representative associated with the rollout, indicated that the platform is processing over 100,000 requests per second. By the morning of the report, the number of registered users had already surpassed 500,000.

For travelers and residents, this surge suggests that the digital infrastructure is currently struggling to keep pace with public demand. Those attempting to register for the new passport service may encounter system errors, slow loading times, or temporary outages as authorities work to stabilize the platform.

While the high volume of registrations demonstrates significant public interest, several details remain to be confirmed. It is currently unclear how long the system instability will persist or if the government will implement additional server capacity to manage the traffic. Furthermore, there has been no official announcement regarding potential delays in processing times for those who have already successfully submitted their information. Users are advised to monitor official government channels for updates on system availability and to exercise patience if they encounter difficulties during the registration process.